Frequently Asked Questions

General FAQs

Is it legal? What about my terms of agreement?

It is 100% legal. Unlocking your phone and the terms of agreement with your network provider are independent of each other. The terms of agreement are linked to the service and not the phone. Unlocking the phone will allow its use with any network provider, but the terms of your agreement remain in place until they expire or are cancelled.

What support options do I have?

  1. Customer Support Team We offer a support ticket system via our support center, and our support team will answer you within 12 hours (Mon-Fri) and within 48 hours on weekends (Sat-Sun).
  2. Social Media Follow us on Twitter: iMyMacTech Twitter
    Follow us on Facebook: iMyMac Facebook

What is your policy on Licenses?

You can click here to see the Policy

How can I update the software?

You can click the "Check the updates" on the software menu. It will lead you to update the latest version. Or you can simply visit our website and download the latest version.