Frequently Asked Questions

Video Converter FAQ

What's the limitation of a free trial version?

The trial version of iMyMac Video Converter only allows you to convert 5 minutes of the video or audio files that more than 5 minutes and convert half of the video or audio files that less than 5 minutes. Also, you have 15 days to use the trial version. And when the free-trail period is over, you will need to purchase the full version of the program to continue using it.

Which output format of iMyMac Video Converter is the best?

We recommend the MP4 as it comes to you in very small file size with good quality. Besides, it is popular to use since it’s compatible with a lot of media players and great for file sharing and streaming.

How to activate the iMyMac Video Converter?

First, download and install iMyMac Video Converter on your Mac/PC.
Second, launch the software and then enter your activation code. If you have any trouble in activating the software, feel free to contact us via this email:support@imymac.com

How to update the iMyMac Video Converter?

You can update the software manually by downloading and installing the software directly from our product page. Just go to our official product page and download the software. Normally we will update our software from time to time, in order to keep your product up to date, you can go to our website to download the software in a certain period of time. Note: It's 100% free and safe to update the software.